Pros
-Free Cable and Internet -Gainshare (they propose a goal for the year and if they meet the goal they split anything in excess with their employees - I didn't stay long enough to actually get this.)
Cons
-Outrageous sales expectations (I feel even more sorry for the people in the tech department - they make them sell even to people calling with technical issues that are already upset) -Continuous price increases to the customers -Even those helping train don't really understand the billing -"Supervisors" were really just an escalation line and if you called them with a question they always had an attitude -The real supervisors job were to harp on you about ever needing to place a customer on hold or have any time to breath in-between calls