Decent - Field Service Representative Cox Communications Employee Review

4.0
Sep 17, 2010
Recommend
CEO approval
Business outlook

Pros

Great benefits: free internet; mostly free cable; insurance starts the day you start; 401k and pension (after a certain amount of time); as long as you can get cable, you can take your van home; pretty free to do what you want as long as you're completing the jobs you're assigned (if you finish early you can run some errands real quick)

Cons

Like most big companies, they blow up little things into reasons to fire people. Increasingly high expectations out of employees (they fired x number of employees, so the rest are expected to pick up the slack, no questions asked), they don't always give straight answers to questions you ask, and usually deflect if you bring up an issue, getting updated equipment is like pulling teeth, especially if you want it to work well. Also, the pay is pretty awful for the kind of work being done.

Explore other reviews about Cox Communications

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

Cons

Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

See reviews by: Helpful|Rating|Date|All