1.0
Apr 29, 2015
Former employee, less than 1 year
Chesapeake, VA
Recommend
CEO approval
Business outlook
Pros
This company is undergoing many changes since it's restructuring last year. Inbound Sales rep used to be an excellent position with unlimited earning potential. Now it means "glorified customer service agent. Pros are excellent benefits, PTO and a lot of free lunches. Guaranteed bonus during training.
Cons
Micro managed to death, the scorecard is ever evolving because they are holding reps to the old standards and the calls are no longer sales calls. Will get fired for underperforming in a metric twice within a four month period. Outsourcers are getting the sales calls, Cox employees get the overflow.