Ehhh...It's a job. - Technical Support Representative Cox Communications Employee Review

2.0
Dec 11, 2014
Recommend
CEO approval
Business outlook

Pros

- Free Cable/Data/Phone - Great Benefits if you use them. - Overtime is plenty when there is.

Cons

- Pressure to sell. - Subordinates on power-trips. (People from help line) - Hard goals to reach. I couldn't make it past a year. Maybe the other positions are better but stay away from tech support!

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5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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