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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Read this! - Inside Sales Representative Cox Communications Employee Review

      1.0
      Jun 10, 2009
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Its easy work for the money. You really don't have to do anything but just wait for the calls to come into you.

      Cons

      Its not an ethical environment. Those of us in inside sales will sell you a product for more than it should cost like charging an installation fee when we could have waived it or many of the reps once they get the sale will not call you back. We dont really care because its already installed and we get paid.

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      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      2.0
      May 31, 2026
      Senior data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

      Cons

      Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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