Customer Care - Anonymous employee Cox Communications Employee Review

5.0
Dec 11, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, Free cable and Working at home great place to work lots of vacation time.

Cons

Prices for service keep rising and harder to get customer to upgrade or add service

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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