Overall Great Place To Work! - Accoung Services Representative Cox Communications Employee Review

4.0
Mar 6, 2012
Recommend
CEO approval
Business outlook

Pros

Great Benefits and if you are good at sales will make alot of extra money.

Cons

call center environment so you have to be able to deal with difficult customers in a calm friendly manner. you can only schedule time off if its available. you are often placed in the technical support que with little or no training. attendence is strict you are marked with an "occurence" if you log in after 2 minute. it can be stressful at times so this job is not right for everyone.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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