Used to be amazing - Retail Store Manager Cox Communications Employee Review

2.0
Mar 7, 2026
Recommend
CEO approval
Business outlook

Pros

Taking PTO was fairly easy if you had a good manager Easy Commute Store hours weren't bad for now Benefits were expensive if you have a family but decent, you don't get what you pay for but it's good enough for an individual Lots of opportunities to move up because people keep leaving

Cons

Management is horrific and does not have a vision for success. "Punishment" calls being added to your calendar less than 30 minutes notice. Constant fear you will be fired if you perform worse one month even if you obtained your goal. Employees of all retail roles are leaving the company or shifting to different departments because management is unbearable and insufferable. Your coworkers hate it too so you'll constantly have low morale and will dread showing up every day.

Explore other reviews about Cox Communications

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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