Used to be amazing - Retail Store Manager Cox Communications Employee Review

2.0
Mar 7, 2026
Recommend
CEO approval
Business outlook

Pros

Taking PTO was fairly easy if you had a good manager Easy Commute Store hours weren't bad for now Benefits were expensive if you have a family but decent, you don't get what you pay for but it's good enough for an individual Lots of opportunities to move up because people keep leaving

Cons

Management is horrific and does not have a vision for success. "Punishment" calls being added to your calendar less than 30 minutes notice. Constant fear you will be fired if you perform worse one month even if you obtained your goal. Employees of all retail roles are leaving the company or shifting to different departments because management is unbearable and insufferable. Your coworkers hate it too so you'll constantly have low morale and will dread showing up every day.

Explore other reviews about Cox Communications

5.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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