Company on its last legs - Anonymous employee Cox Automotive Employee Review

1.0
Aug 12, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sometimes there's free fruit and there was once a free pizza

Cons

Old school management procedures, panicky, reactive, constantly changing goals, no communication, no career prospects, no worthwhile training. Company has a dwindling customer base due to lack of response, non existent marketing support due to budget cuts, customer service and back up extremely poor, technical infrastructure outdated and unreliable. Needs drastic action. Known as a joke and looked upon as a sick, poor relation by parent company

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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