Toxic Leadership and Fake Culture, Workers Are Good People Stuck in Hell - Manager Cox Automotive Employee Review

1.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. The everyday workers tend to be good people.

Cons

The company used to hire the best of the best and take advice from them. With leadership changes, they don't care about experts or their opinions. The company, in the 7 years I was there, began ignoring critical input that would allow the company to catch up with competitors or put the company ahead of competitors. "Leaders" are so focused on furthering their own agendas that they ignore the work that must be done to improve and make money, The leaders are as toxic as can be. Imagine high school drama and gossip, and that is what the leaders are like with employees. They insist employees lie on reports to upper leadership and when upper leadership finds out the numbers don't add up or something didn't work, the leaders throw the "worker" under the bus. I cannot state enough how much I recommend you do not work at this place. The money is good, but the insults and the lack of respect will wear you down mentally and physically. Lastly, the leadership changes and team "re-orgs" are non-stop. They hire cheap people to replace experts. The cheap people have no clue what they are doing and that makes working day to day absolutely miserable.

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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