HORRIBLE, They lie, They do not respect their drivers, pay for drivers SUCK. This company is not family oriented. - Fleet Manager Cowan Systems Employee Review

1.0
Dec 11, 2016
Recommend
CEO approval
Business outlook

Pros

There are no good things about this company. Run if you still can

Cons

Too many chiefs, not enough indians. Upper management cares about $$$ more than the value of seasoned, hard working drivers

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Cowan Systems Response
9y
Thank you for the feedback. We are committed to creating a collaborative environment for all of our employees and we value all feedback as an opportunity to improve as a company. We strongly encourage our employees to communicate all ideas and concerns to management. Your knowledge and experience are important and we will provide honest answers to all concerns and questions. All of our executives have an open door policy and our employees have personal access to them to voice their opinions and concerns. We do our best to promote a family environment and the executive team wants to know if this is not your experience with Cowan. As Fleet Manager, you have the opportunity provide valuable information on ways we can improve and grow together as a company. We recently sent an Employee Satisfaction Survey to all company operations staff requesting feedback on their experience as a Cowan employee and asking for their suggestions on how we can better serve our employees. I really hope that you take full advantage of this opportunity to share your views! We are all a part of the same team and everyone makes a difference in continually enhancing the service that we provide to our employees and our customers. I want to address your statement regarding respect for drivers. Cowan’s Driver Retention Team is dedicated to consistent customer service to our drivers. This department is designed to provide 24 hour support to drivers to ensure that they have access to all of the tools they need to operate in a safe and successful manner. Our drivers are incredibly important to us and we work hard to make the lives of our professional drivers safer and more productive. We also consistently offer driver incentive programs and company sponsored events to show our drivers our continual appreciation. I encourage you to reach out to your manager or the HR Department to talk about these, and any other concerns that you may have. Your voice matters to us! I am thankful that you took the time to share your opinion here and hope that you will reach out to us for further discussion. We welcome all ideas to make Cowan an even better company in the future.

Explore other reviews about Cowan Systems

5.0
Apr 11, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative atmosphere with supportive managers

Cons

Collections can be tedious after time.

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Cowan Systems Response
1y
Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
2.0
Mar 17, 2026
Recommend
CEO approval
Business outlook

Pros

Home Time Is Reliable ,Easy Work (No-Touch Freight).

Cons

There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

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Cowan Systems Response
3mo
Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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