Steer clear, going downhill if you care about development and your future - Product RD ENGINEER Coveo Solutions Employee Review

2.0
Sep 14, 2023
Recommend
CEO approval
Business outlook

Pros

Good teammates, and company benefits

Cons

Coveo's European management (SH and co) has proven to be a product of ineffective leadership which has led to a toxic work environment characterized by poor communication, arbitrary decision-making, and a complete lack of accountability. Morale was at an all-time low post Qubit acquisition as employees grappled with constant turnover, inadequate training, and a disregard for work-life balance. Furthermore, the company's financial performance reflects this mismanagement, with declining profits and missed opportunities for growth. It's clear that a radical overhaul of their management practices is urgently needed to salvage the company's reputation and future prospects.

avatar
Coveo Solutions Response
2y
Thank you for taking the time to provide feedback on your experience at Coveo. We value the input of our past employees and are committed to addressing concerns constructively. We are sincerely sorry to hear that you've had a negative work experience, we take these concerns seriously and we acknowledge that the issues mentioned above can contribute to a challenging work atmosphere. We are actively working on improving communication channels and fostering a culture of accountability across the organization. We believe that listening to our employees' feedback is crucial to making meaningful changes. Regarding your financial concerns, we are committed to driving sustainable growth and profitability. While our business has continued its growth to profitability by beating analyst expectations (TSX: CVO) for a sixth straight quarter, we're dedicated to remaining pragmatic with capital in order to continue our investment in our people and sustain our growth long-term. Thank you for sharing your insights!

Explore other reviews about Coveo Solutions

5.0
Aug 9, 2024
Recommend
CEO approval
Business outlook

Pros

Great product and Sales Leadership

Cons

Lots of competitors trying to recruit top talent

1
2.0
Jul 25, 2025
Recommend
CEO approval
Business outlook

Pros

Coveo has a great product and a good group of people with whom you interact on a daily basis. Good commission rates and quota seems to be achievable as a yearly quota, even though you are measured quarterly.

Cons

Less than a week and a half in, I was asked by management how my pipeline build was going. It went downhill from there. There are many unrealistic goals for pipeline building and expectations of the number of qualified deals you have to pipe each month. Quota starts on day one and is completely misaligned with the average sales cycle, putting you in a hole almost immediately from a quarterly quota attainment standpoint. You as the Account Executive are the only one responsible for pipeline build, no other teams are accountable, which was not communicated in the hiring process. Meetings are focused exclusively on what you're doing to drive business, with little to no interest in where you may be facing challenges or how the organization can help you in those deals. There’s no feedback loop or collaboration between Sales and Management, making it difficult to raise concerns, share ideas, or get the help needed to succeed. Additionally, there are no team meetings to collaborate on what’s working or not—leaving reps isolated and unsupported. In my experience to date, it can be a very demotivating place to work.

9
avatar
Coveo Solutions Response
10mo
Hello, Thank you for taking the time to share your feedback with us. We will take your feedback into consideration as we continue to reflect on our approach. The Coveo Team
See reviews by: Helpful|Rating|Date|All