Pros
- Good place to start your career if you're in Montreal or Quebec City, but there are other tech companies in the province you should explore first. - Some promotion possibilities, if you say "yes" to everything. - There are some genuinely good people here, hoping that their jobs are safe.
Cons
This is not the company you may have read or heard about. The CEO is a salesman and will talk about values and employees coming first, or his background in successfully running and selling companies, that he is open to feedback or how well the company is doing. The company will position itself as being a growing global enterprise tech company with loyal customers and the brightest minds in the business. The realities are quite different. It is shameful that the leadership team be quoted publicly as putting employees first, and say during company all-hands meetings that employees are safe and that there's a lot of money in the bank. Yet they then have a round of layoffs due to restructuring during a crisis, with little to help those who had been impacted. Coveo will fire qualified and competent employees very quickly and with no indication. If an investor or board member is reading this review, please pay attention to this point and question the leadership team on it. During the hiring process and onboarding the company values are talked about a lot. The CEO will give an example of how even the best-performing employees will be let go if they don't uphold the values or leave bodies by the side of the road. But there are many poor performers at this company who do not uphold those values yet get the promotions and spotlights because they are either friends of someone on the executive team or say yes to everything. Inclusion is one such company value. Yet some will childishly and disrespectfully complain about coworkers behind their back to upper management just because of a simple, easily-fixed mistake that anyone could make. Collaboration is another of these values, but there are many originals who think others are there to service them. I had been told "no" many times to my proposals and ideas, but if I didn't say "yes" to other's requests I am in the wrong. The CEO talks about how he is open to feedback. Yes, he is. As long as its feedback he wants to hear. The leadership team live in a Quebec bubble where their thoughts are echoed back to them as validation. The company is in a tough situation. It's trying hard to break out of the "enterprise search tech" box, but the R&D effort continues to be in this area with hiring for R&D talent mostly in Quebec. With so many competitors in search tech - most of them good enough - Coveo has to convince large customers and integration partners why they should continue working with them. Partners like Salesforce invest in their competitors, and ServiceNow acquired the tech from another. Coveo does not behave like a company that wants to change. Many it seems just want to continue doing what they are comfortable doing and hope there are enough new customers out there to buy into that or that existing customers will keep sending checks. Unless they are forced to adapt due to external changes. Some people in influential positions have little or no prior experience in their field before Coveo. Contrary to what is claimed, they do not appear to be hiring to bring in expertise or new approaches for the long-term. Behavior over the last couple of years shows that those kinds of people will be quickly and quietly laid off.
