Beware - Field Investigator CoventBridge Group Employee Review

2.0
May 28, 2022
Recommend
CEO approval
Business outlook

Pros

If you've never worked for another investigation agency, it's an OKAY place to start. The pay is decent and paid for travel past 30 minutes but prepared to work 7 days a week to reach 40 hours.

Cons

Where to start.... -Maybe the worst employee care I've ever seen. Investigators are just names on a piece of paper, and they could care less about the individual. Worked here for nearly 6 years and was a top performer year after year which essentially means nothing. There is no one looking out for you, and when you get screwed over (which you will, consistently) you'll get told the same old response "company policy". -If you carry over PTO and don't use it in time...its gone. They won't pay you, won't warn you its expiring and won't work with you at all. -Be prepared to work 7 days a week if you want to get a full work week -A good friend of mine who was an employee for 15 years at the company passed away...not even a mention of it from the company, had to find out a week later when I called him and his wife told me...crazy. -Good luck getting to know people you "work" with seems like they intentionally try and prevent that from happening. -Only one possible pay increase a year with zero wiggle room, regardless of performance. Raises are minimal as well. -Virtually no path for advancement and this has driven away many good employees

Explore other reviews about CoventBridge Group

5.0
Jul 12, 2025
Recommend
CEO approval
Business outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

avatar
CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
3.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

Cons

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.

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