Does CoventBridge Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CoventBridge Group employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at CoventBridge Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CoventBridge Group?

25% of CoventBridge Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CoventBridge Group 2.6 out of 5 for work life balance, 2.3 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at CoventBridge Group?

Investigator (57) , Field Investigator (40) , Surveillance Investigator (14) , Desktop Investigator (12) , Private Investigator (11) , Fraud Investigator (4) , Program Integrity Analyst II (4) , Program Integrity Analyst (3) , Administrative Assistant II (2) , Claims Investigator (2) , Corporate Recruiter (2) , Editor (2) , Information Technology (2) , Medical Records Technician (2) , Medical Review Nurse III (2)

What are the pros of working at CoventBridge Group according to real employee reviews?

"Management is great and cares" ((in 13 reviews)); "The benefits offered are decent." ((in 11 reviews)); "Flexible hours/ Ron ( NY manager) will work with you and remove a case if you can’t work it for a particular reason." ((in 8 reviews)); "He picked up the more expensive human resources company and a FAR superior benefits package." ((in 5 reviews)); "It provides for a great team dynamic." ((in 4 reviews))

What are the cons of working at CoventBridge Group according to real employee reviews?

"I liked working for globaloptions even if they were bordering low pay and mileage reimbursement." ((in 20 reviews)); "The training is terrible, and the deadlines are challenging." ((in 11 reviews)); "Upper managers put lots of unnecessary stress with unrealistic expectations" ((in 10 reviews)); "Little flexibility in where you are going/ what your hours are, at the mercy of the scheduling team and your direct case manager" ((in 8 reviews)); "Getting a raise is very difficult." ((in 7 reviews))

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CoventBridge Group reviews

Surveillance Investigator - Surveillance Investigator CoventBridge Group Employee Review

1.0

Aug 17, 2016

Surveillance investigator

Recommend

CEO approval

Business outlook

Pros

none other than industry experience and matching 401k

Cons

You are just another number to them, Company does not care about its employees, took a 6 grand pay cut when ICS Merrill and Global Options merged. New System is a joke, case manager does not reply to updates, questions or suggestions. They set you up to fail. No chance of promotion unless you live near one of their two main offices. Promised raises for 2 years have yet to see one despite the great results i get for them and their clients. Communication between management and investigators is atrocious. Dave Merrill will nickle and dime you on everything possible to save a buck or two, including report time, driving time, per diem for vehicle, cell and internet reimbursement. Stay away

CoventBridge Group Response

CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.

Explore other reviews about CoventBridge Group

5.0

Jul 12, 2025

Investigator

Recommend

CEO approval

Business outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

CoventBridge Group Response

10mo

In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.

3.0

Jul 7, 2026

Desktop investigator

Recommend

CEO approval

Business outlook

Pros

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

Cons

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.

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Jobs at CoventBridge Group

Investigator - Network Services - Full Time

Investigator - Network Services - Full Time

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CoventBridge Group

Surveillance Investigator - Surveillance Investigator CoventBridge Group Employee Review

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