Pros
The online reporting system is very succinct. It is detailed and somewhat simple to learn. There is a bonus program in place, however it is extremely difficult to achieve. Management offers no explanation as to how the equation determines profitability, which is what the bonus is based upon. Compensation can always be better no matter how much one is paid, but I have found this to be fair. Immediate management (Case Managers) are very competent (at least in my area), and have proven themselves in the field, so they can be respected in their leadership position.
Cons
Since the ICS/Merrill merger with GlobalOptions, I have no idea who is who and what is going on. Overnight, the workload decreased by at least half, without reason nor explanation. I've had to take on two other part time jobs in order to even come close to paying my bills. To add insult to injury, the job boards are advertising for openings in my area with the company, the same area that is "saturated" with GOOD, SOLID, RELIABLE, PROVEN investigators! We aren't being told anything, and when we ask, we are told "things are in the works". Very, very frustrating. There is also NO chance for upward advancement. The position in which you are hired is the position where you will STAY!
