A Way to Gain Experience - Front Desk Agent Courtyard Employee Review

3.0
Apr 24, 2024
Recommend
CEO approval
Business outlook

Pros

Great way to learn more about what you can do in your city or around the area. A great way to learn about traveling. Lots of conflict resolution and customer service training,

Cons

Management can be unforgiving and not flexible with schedule. Most front office managers will be understanding, it is the higher-ups that are not. Lack of acknowledgment and reward for your hard work and dedication.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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