Great company poor management - Front Desk Receptionist Courtyard Employee Review

4.0
Apr 13, 2023
Recommend
CEO approval
Business outlook

Pros

- Company's recruiting process was very smooth, staff was very communicative regarding status of each candidate and whether they'd be moving forward. - The company had a great selection of benefits for their full time employees - Helped me in gaining a lot of desk and audit experience - Company promotes internally so moving up in position and making a career out of the job is a very real possibility

Cons

- Each hotel is governed by the managerial staff at their location, so the way things such as scheduling, the interview process, and payroll accuracy was disorganized and unreliable. There were times all of my hours weren't logged properly, and scheduling was inflexible and the request off process was disorganized.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

See reviews by: Helpful|Rating|Date|All