Underpaid and over worked - Front Desk Agent Courtyard Employee Review

4.0
Aug 7, 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits and 401k options. Option to transfer to other properties around the world. Vacation accumulates by time at company. Sick Pay build with time working.

Cons

A lot of work for the pay offered. Desires more tasks than requested on job requirements. Expects employees to do multiple positions for no extra pay.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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