3.0
Jun 18, 2019
Current employee, more than 1 year
Troy, MI
Recommend
CEO approval
Business outlook
Pros
The job is incredibly easy. The main basis of it is to be able to check-in and check-out guests without any hassle. The training system they authorize to teach us is very helpful and we get discounts on Marriott hotels
Cons
The job is ALWAYS understaffed and there seems to be no support. You have to be able to answer the phone, check a guest in or check a guest out, and deal with other guests' problems ALL AT THE SAME TIME. You will get berated from time to time and yelled at, but the manager will just be in their office not noticing a thing. The job does not have a consistent schedule so say goodbye to your work/life balance.