Sales Associate - Anonymous employee CosmoProf Employee Review

1.0
Dec 16, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Being able to get the discounted product. I enjoyed many of my coworkers in the store level.

Cons

The company as a whole DOES NOT CARE about their employees. I had a horrible experience at this company. I worked there for over two years with a great manager that I loved. When she was promoted to a higher-volume store, instead of promoting the current assistant manager who had been with the company for 6 years they hired out. The new manager knew nothing, and didn't care about the job whatsoever. She got the assistant manager fired within 2 days of being there, then took a leave of absence for over 2 weeks right after getting the job. She would sit in the back room and do nothing all day. This was horrible for morale as everyone below her making well less than her were doing her job while she sat and ate and socialized and left for hours on end to run "errands". I could NOT believe the way this company shows their "appreciation" for dedicated employees who work for minimum wage and for days on end without a day off. I was offered the assistant manager position when the store went to hell, and it took months to even BEGIN to get me trained. I luckily found another job before being promoted. The horrible manager lasted well over a year without notice of her lacking work and only left when she quit on her own. During this time, the customers complained, employees complained, and it all fell on deaf ears. Our district manager also ignored our concerns, as we genuinely cared about the store when this all started. She looked at me like I was an idiot when I couldn't hold back the tears while trying to explain the situation. She made us all feel inferior and her management strategy was to intimidate and scare us out of asking for anything that we felt we deserved, such as raises. Also, if you don't set up direct deposit, the paper checks come in the store mail on Fridays. My check didn't come on Friday. I was making minimum wage working at Cosmoprof and really needed my measly paychecks. Called my district manager, who didn't answer and never called me back. No one cared. I didn't get my check for 4 days. Didn't matter to them that I couldn't pay my bills- it didn't affect them.

Explore other reviews about CosmoProf

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

4.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

- easy tasks - friendly customers - good employee discount - lots of education

Cons

- pay - part time schedule only

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