Small overworked teams - Sales Associate CosmoProf Employee Review

1.0
Apr 9, 2023
Recommend
CEO approval
Business outlook

Pros

The customers are great and workers occasionally got free products.

Cons

It is store policy that each store only has 4 employees MAX. This made calling off/requesting off or changing your schedule in any way extremely hard. Workers are often made to work 6-7 days straight and given short shifts instead of given fewer longer shifts. This made work/life balance nonexistent. I also have to mention Saturday shifts. Whoever is scheduled on Saturday works alone from 7:45am to 4:15pm. You are not allowed to close the store for lunch so you may very easily go the whole day without eating and without a single break. On top of that, they do everything in their power to avoid paying you overtime so they'll work you to your limit until it starts costing them. There was no sign the company cared for its employees at all.

Explore other reviews about CosmoProf

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

1.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Customers are really nice and they do sell great products in store.

Cons

Don't walk but run as fast as you can. The job is easy for the most part and customers are great .Upper management is horrible!! Be prepared to work open to closes with no overtime. My raise was literally .13 cents and that's with making most of my goals. They will tell you about the bonus structure, but the goals are truly unachievable. My first Red flag was how everyone stayed quiet, defeated, and miserable on zoom meetings.Before the economy took a turn for the worst they literally couldn't hold on to a managers. If you're completely desperate for a job, I can't even say I'd recommend one.

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