Worst company I've ever worked for - Sales Associate CosmoProf Employee Review

2.0
Apr 25, 2021
Recommend
CEO approval
Business outlook

Pros

Access to professional products. Loved the people I worked with. Kicking out nonlicensed customers is always a joy. Enjoyed my job some days but not worth the disregard for my hard work with no reward.

Cons

Pay is terrible, especially for what they expect from employees. Higher management doesn't care who employees are. Have been told that if im not willing to work for the low wage they'll find someone who will. Even with being one of the top sellers for certain products and have a vast knowledge of hair types. Corporate also took away all full time positions in our store and only allowed 29 hrs so no benefits.

Explore other reviews about CosmoProf

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

1.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Customers are really nice and they do sell great products in store.

Cons

Don't walk but run as fast as you can. The job is easy for the most part and customers are great .Upper management is horrible!! Be prepared to work open to closes with no overtime. My raise was literally .13 cents and that's with making most of my goals. They will tell you about the bonus structure, but the goals are truly unachievable. My first Red flag was how everyone stayed quiet, defeated, and miserable on zoom meetings.Before the economy took a turn for the worst they literally couldn't hold on to a managers. If you're completely desperate for a job, I can't even say I'd recommend one.

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