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Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations. While we recognize that remote work flexibility is valued by many of our team members, we understand that there are areas where we need to continue improving.
Over the past year, we have been actively working to strengthen communication, leadership support, onboarding, and overall employee experience across the organization. Feedback — even when difficult to hear — helps us identify opportunities to do better.
We appreciate the care and support our Care Coordinators provide to patients every day and remain committed to building a positive and supportive work environment for our teams.