1.0
Oct 26, 2023
Former employee, more than 1 year
Philadelphia, PA
Recommend
CEO approval
Business outlook
Pros
Work from home and that is the only pro.
Cons
TERRIBLY UNDERPAID! Company stresses bonus incentives for high productivity, but it's barely over $100 and everyone gets same bonus regardless of quality and quantity of work. Appeals managers are not qualified for the job. Institute policy changes and will write up if not adhered to the same day. Leadership will delay cases until last day they are due and penalize staff with write up for timeliness. Per leadership manager, don't care about feelings, it's a company and it's about the bottom line. Expect high turnover and being understaffed, underpaid, and overworked.