job for experience only. - CustomerService Representative Core-Mark Employee Review

Company is Growing: The Bad, the extremely low pay, seriously Costco pays over $2.00 an hour more is how they can afford to buy smaller companies and "grow" As a CR rep, you can only band aid issues while getting yelled at that sales reps, the credit team, any team that can actually solve problems won't respond to customers, It is not uncommon to hear from the same customers for call in serval weeks in a row with the same complaints leading to several documented escalation requests with the customer's receiving zero responses. Want to know how silly SR leadership is? all calls route to the customer service team! Need HR, receiving, billing? Guess what? You can't call them. You will reach us andnot only can't we solve your issue but we can't transfer you either. Best we can do is take your name and phone number and hope we can find the name of someone in that department & state who we can IM your information. Needing a job verification for credit check or apartment renting? good luck. SR leadership doesn't care wasn't smart enough to think that through. Seriously I get at least 10 calls a week asking to verify someone's employment and I can't really help them