Senior Managment is lost - Assistant General Manager Copart Employee Review

1.0
Dec 14, 2011
Recommend
CEO approval
Business outlook

Pros

Copart is virtually a recession proof job, as long as people drive cars. They provide decent pay, mediocre benefits, and decent work-life balance, as overtime is strongly discouraged.

Cons

Senior management is completely out of touch with operations. They use antiquated staffing models based on an arbitrary, flat structure that does not take into account any sort of real-time statistic related to productivity. They place no faith whatsoever in middle managment to make decisions, because they do not want to risk damaging the incredibly over-inflated stock numbers. Furthermore, the sales team bends over backwards to accomodate every customer request regardless of operational feasability because they are terrified of losing an account, even if that account is costing us money. Customer service is an absolute joke, and senior management hides behind complicated legal jargon to protect themselves while telling yards to "stop hiding behind policy." Project Overdrive is the running joke between employees when more incoherent blather comes down from senior management.

Explore other reviews about Copart

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

I love the job. Defenitelly the best job I ever had

Cons

Maybe better communication between agents and managers

1
3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home. Things are constantly changing. Positions open up but manager has to approve you and put your name out there.

Cons

My manager was very unhelpful when my position as a team lead was eliminated. I've been here 5 years plus before COVID and I'm back to square one. I feel there should have been a back up plan for us. They want you now to do the work that a lead does but for absolutely no more money.

1
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