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Overzealous Expectations from Management - Unrealistic Growth Goals - Account Executive Convex Employee Review

2.0
Apr 6, 2021
Recommend
CEO approval
Business outlook

Pros

Fast growing company Allowed to give input on product development and engineering team will take suggestions If you work harder than you've ever worked before you may get promoted

Cons

0 work-life balance. I worked East coast hours (based on the west coast) and was expected to be online and working diligently from 7 am PST to 8 or 9 pm PST Extremely long sales cycle CEO is a major micromanager and will berate you for very minor mistakes Very dry industry - target audience is not receptive of their flagship product Product is hit or miss depending on the focus area Selling a product that can be helpful but you need an above average customer to understand the benefits - majority don't see the need for it 0 end of year bonuses Performance reviews are graded as if you're applying to an Ivy League school - I never encountered anyone getting a 5 on any metric (5 being the highest)

avatar
Convex Response
4y
I'll speak for the whole management team here in saying this was a hard review for us all to read and was the source of introspection. You clearly are coming from a place of a lot of frustration, and that is painful for hear from a former team member. No company will be the right fit for everyone forever, but we want our alumni to be able to leave in a state of well being and be supported through a transition as best as possible. We think Glassdoor can have a positive role in offering workplace transparency, and we actively participate on this site for that reason. We also believe in holding our management team accountable to their teams and have a variety of processes in place to identify issues (including anonymous pulse surveys, skip level 1:1s, office hours with leadership, an HR function separate from reporting lines, a board of directors above management, etc). The spirit of this review speaks to a frustration with your promotion and review experience, and we take that seriously. You should not have felt treated unfairly. With all that said - this review also crosses the line of productive and accountable feedback, and veers into nonfactual territory that is not actually helpful for others on this site. This is not the right forum to litigate inaccuracies in an anonymous review, but to mention a few: the highest rating in our performance management framework is actually a 1; in the performance review cycle completed immediately before this post, 18% of ratings across our competency framework were a 1; 14% of our staff were promoted in that bi annual cycle; 60% received compensation increases. We could similarly speak to our incredible customer retention, growth, or NPS scores, or best in class sales cycle that all speak to a quite strong and happy customer base, or our bonus structure and strong pulse survey scores of management - but this doesn't feel like the right place to do so. We wish you all the best - and mean that genuinely - and are sorry your experience here didn't meet your expectations.

Explore other reviews about Convex

5.0
Aug 11, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good leadership and nice people to work with

Cons

limited budgets creates constraints in the development

1.0
Feb 10, 2024
Recommend
CEO approval
Business outlook

Pros

Other engineers are friendly and smart. Overworked, and forced to push subpar code by leadership, the PMs are also trying their best to keep up with the completely random fickle demands of leadership.

Cons

1. I think the founders are awful. No one likes the CEO. The CPO just thinks he can lead engineering as well. The avg. pay is not worth the trauma of working here. 2. Too many VPs and closed-door discussions happen for such a small company. It takes them weeks to make a decision on something and expect engineers to turn it around faster. 3. The CS team just directly interacts with engineering for customer help and think this is okay practice. The PMs have not been able to protect the engineering org from spending more time on slack than pushing code 4. There are never any product requirements. I think this isn't on the PMs themselves but we never know exactly what to do in a sprint 5. The new Eng boss seems to have given up. He had great ideas but the ex-consultant CPO runs the engineering team too and I think our SVP knows when things are wrong but can't do anything due to the idiocity of the arrangement

13
avatar
Convex Response
2y
This is a tough review to read. You're clearly very frustrated and this isn't what you joined for. Some feedback here is well taken. There should always be product requirements for engineers. And while serving customers (including answering questions from CS) is a part of running any business, doing so in a way where engineers can’t find focus time is not okay. Elsewhere, it sounds like we are providing you with insufficient context of why decisions are being made, and it's tough to hear is perceived as bad intentions. We're sorry your experience here isn't what you were looking for and hope things have improved.
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