Pros
My experience with this company was not great. The pay and benefits were okay. 13 days PTO, medical, dental vision, 401k.
Cons
The company really failed the local CTCs when they upgraded their computer system and provided little training and what did they provide was often wrong. The CTC that I was in was not a great environment. The people in the office played favorites with new hires and would only assist/train the ones they "liked". They would leave the other person to figure everything out on there own. They would also exclude the unliked employee from large lunch orders or conversations in general. When brought up to management - it was disregarded and excuses were given for the inappropriate behavior. If you attempt to contact HR you are again given excuses and told that "it is what it is". You would then be questioned by HR asking the same questions in different ways to try and get you to agree to their perspective even to the point of saying words and asking you to agree with them even though they are saying opposite of what you came to them with. if you want to go to a company because they have great pay but a terrible work environment then this is the company for you!!