Pros
The executive team before the changes was incredible, fostering a culture where employees felt like family. I had the privilege of working alongside intelligent and talented colleagues, sharing many adventures and creating lasting memories together. The technology is amazing, supported by a stellar team of engineers, customer support, sales/renewals, and customer success professionals.
Cons
The company culture began to deteriorate as newer employees used unethical practices. The new executive team is attempting to replicate the sales processes and corporate mindset of Citrix, a company with over 9,000 employees. However, applying this approach to ControlUp, a much smaller organization with fewer than 400 employees, has proven ineffective. Like many organizations, this company has faced challenges with a few individuals whose behaviors have negatively impacted the broader team. This has been particularly evident within the some teams, where the level of toxicity stood out. Unfortunately, this environment was marked by instances of rumor-spreading, disengaged leadership, disrupting established relationships, extreme intoxication at company events, and a lack of accountability, all of which disrupted team dynamics and productivity.