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Contractor Connection

Engaged employer

CSR - CsrII Contractor Connection Employee Review

1.0
Oct 10, 2018
Recommend
CEO approval
Business outlook

Pros

Good location and easy commute for me. Plenty of parking. Initial interview with HR was easy, follow up interview was basic questions

Cons

Training was not helpful, learn how to do things on your own. Management is not involved like they should be and helping our customers. They take all the credit for the work we do. Seems like they only are in it to make themselves look good

Explore other reviews about Contractor Connection

2.0
Jul 9, 2025
Recommend
CEO approval
Business outlook

Pros

Teams and individuals within the department are second to none. Supervisors, as a whole have experience and care about their team and success. The job as listed is great for an individual with restoration experience.

Cons

Work load is never what is promised. Constant change in procedure. Decisions are made without any real thought to the impact on employees. Metrics mentioned during hiring are never a factor unless it's to criticize. Top quality reviewers are given complex clients with higher volume without additional pay. Exremely high turn over. Low pay/raises compared to competitors. Former executive staff member blatantly stated "If you don't like the pay, go somewhere else". RESTORE values are constantly mentioned to all staff along with Crawford Cares. It's true that they care. They care about the Carriers, employees, not so much. If you are a "go getter" don't expect results from this company. Volunteer efforts aren't acknowledged nor is extra work. If you show capability above expectations it will be expected going forward with no appreciation.

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