3.0Oct 12, 2023Customer care representative (ccr)Former employee, more than 1 yearMadison, MSRecommendCEO approvalBusiness outlookProsWork from home Permanent jobConsSchedule is always changing Supervisor is always changing High call volume Pay is ok but not greatShow more
5.0Sep 9, 2025Operations managerFormer employee, more than 5 yearsOrlando, FLRecommendCEO approvalBusiness outlookProsGreat leadership team. Learn on the job. Open door policy.ConsJob security may be fragile, ie; when a contract ends there are reduction in workforce.Show moreHelpfulShare
3.0Jun 23, 2026SupervisorFormer employee, more than 3 yearsFlorida City, FLRecommendCEO approvalBusiness outlookProsThe ability to work from homeConsMicromanaging, they pick and choose for management, they don’t care about the agents as long as their job isn’t effected, no work life balanceShow moreHelpfulShare