Weak management. Typical Corporate job. Keep head on swivel for another job - Customer Service Representative Continuant Employee Review

1.0
Aug 16, 2014
Recommend
CEO approval
Business outlook

Pros

Not too far from home.

Cons

Desperate for a job? Can't bare driving an extra 30-60 minutes to Seattle everyday for the $15 minimum wage? Then come work at Continuant! Where they expect nothing but excellence and fake smiles daily! You even get paid a wopping $10 an hour! Oh that may seem low, but they have ohhhh so many enticing benefits for you to stay for the long haul! Spa benefits,paid childcare, and even a gym membership! Group activities to spark creativity for the overall benefit of the company, and the daily tease of that promotion you want. The only catch is you have to make it through a probation phase. Don't worry though. No company with INTEGRITY would ever let someone go a month prior to the probation phase being over. And I'm saying that with all sincerity, but INTEGRITY is something this company lacks sadly. They'll meticulously count the hours you have, and let you go just short of enough hours to get unemployment. They preach of all the money that YOU helped brought in. Even tease of a bonus. Then cut you off without a second thought, and claim 'downsizing'. The shadiness of this company in that aspect is quite sickening, but very corporate like. If you do decide you need this job. Make sure you are drug free. They drug test once you start your first day. Save yourself the time and embarrassment from being the person they gossip about that day. Work somewhere else, where you'll be appreciated. Sincerely. I hope this helps someone.

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Continuant Response
11y
Thank you for taking the time to share your views regarding our company. We are sorry to hear that you had such a negative experience. The probation period is designed to ensure that you and the company are a good fit together. We find that this grace period helps the employee in deciding whether our company is a fit for the long-term. We always strive to hire those who we think can succeed here. Thank you again for sharing your view. We wish you the very best moving forward. Sincerely, Director of HR

Explore other reviews about Continuant

5.0
Jul 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good size company with a small company feel. I am always amazed at how much everyone celebrates victories by their colleagues! Great opportunity to grow with the organization if you are willing to put in the work. Excellent HQ in Fife with pickleball, massages, chiropractor, and doctor on site.

Cons

I have no cons to write.

1.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers! There are also 1-2 great managers!

Cons

Really bad benefits. Really low pay. Really poor leadership. The product doesn’t compete well in the market (in reality it doesn’t compete at all). The company’s obsession with EBITDA drives almost everything. Every decision feels geared toward squeezing a little more profit out of the business rather than making it a better place to work or a better company for customers. It feels like they’re putting makeup on the company for a future payout instead of investing in its future. The people paying the price are the employees and customers. The people benefiting seem to be the founders. Nepotism is also a significant issue. Family members appear to be given opportunities and positions that aren’t always earned on merit, and it’s not uncommon to see the same people shuffled from one department to another regardless of performance or qualifications. The result is an organization that often feels more concerned with protecting insiders than developing talented employees or building a stronger company. I would strongly caution anyone looking for stability, professional development, or real career growth. Continuant is where careers go to stall out. Too many talented people have spent years there only to find themselves in the exact same place they started. Don’t make the same mistake many of us did

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