ContentSquare pays for 5-star reviews, ALL FAKE or forced! - Anonymous employee Contentsquare Employee Review

This comment is completely false and describe practices that do not exist! We never had an intern working on posting fake comments and never paid anyone to post 5 stars reviews on our page. These are false and defamatory statements! We always embrace feedback and make sure to reply to negative ones to show how much we care about offering the best Employee Experience possible to our teams. However, we cannot tolerate attacks based on false allegations. Other points mentioned in this comment are not accurate and/or biased : 1/ concerning arrogance : in our last employee survey 100% of our US team members were satisfied with the relationships with their colleagues and 89% considered that everyone has a chance to raise their voice within the team. Finally, 82% said they are confident in CS's Executive Comittee. 2/ concerning the product: Our high retention rate (95%) and our high Net Promoter Score (NPS = 40) prove how much our customers love and recommend our product. AI is used today in CS product to do time series prediction/anomaly detection (AI alerts feature available for all customers). As of today, a team of 8 data scientists is working on upcoming new features using various AI algorithms (mainly deep learning & expert systems) 3/ concerning the US office being a "french club": we have 57 employees as of today with 10 different nationalities and 67% of americans (vs 17% of french people). 4/ concerning firing: we have open about 100 new positions worldwide in 2019. As any fast growing company some people leave but we have just hired 4 Senior Leaders in the US: a Global CFO, a Chief Legal Officer, 1 SVP and 1 RVP Sales. 5/ concerning the "no culture": the survey also showed that 82% of our US team members feel connected to the company values and 86% declare being proud to work for CS. Also for your information, we have put in place an employee-led culture crew with a dedicated budget to strengthen happiness at work through culture initiatives. Last but not least, we just hired a people manager in the US who will be another asset in building proximity and support with our teams. Best, Célia DÖRR - Chief People Officer @Contentsquare