Contactually

Contactually reviews

Excellent human beings - SMB Account Executive Contactually Employee Review

5.0

Dec 6, 2017

Smb account executive

Recommend

CEO approval

Business outlook

Pros

-legitimately excellent human beings from the top down. the extent to which the CEO cares about the people he works with is nothing short of inspiring to be around. -people throw the word "culture" around a little too loosely... but Contactually gets it right. it's not about the snacks, dogs, happy hours, founders day, etc (although all of these things are wonderful), it's about the way people treat one another. it's a genuine team effort to "be excellent to one another." -leadership views you as an investment they're excited to help grow rather than a disposable drone. they make sure you have the best technology available to you, tirelessly train you, and most impressively genuinely listen to you.

Cons

-promotion paths are clearly laid out, but amended often... can leave you feeling like your target is moving. -goals/quotas changed drastically month to month, were at times entirely too easy to hit and at times nearly impossible

Contactually Response

Hi there! Incredibly thankful that you've taken the time to craft such a thoughtful response. We have invested a lot into making sure our best asset - our team - is as strong as possible. We'll never rest on our laurels though, and expect every employee to be just as much a contributor as a recipient of our culture. Your feedback regarding promotion paths is fair, as is your point about goals. We always try and reflect what's best for the team and the current state of the company, and not let either fall stagnant. That means, as we learn and grow, mistakes may happen. So while we've never had a time where the majority of our sales team didn't hit goal, I hope you find we are very receptive to feedback, and have made course corrections quite often.

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5.0

Nov 20, 2018

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Challenging, fun environment with smart people

Cons

Hours can be long, but it’s worth it

5.0

Nov 3, 2015

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The team is simply amazing: smart, fun, caring, and willing to go above and beyond to help out. It's clear the founders have tried really hard to bring on only the best people that not only will do great work, but will also fit well with our unique/funky/quirky culture. I feel like I have a lot of flexibility in my role to focus on what's most important; I'm not micromanaged, and I've had the ability to take on more and more responsibility as the company has grown. We're super transparent as well. I can talk to anyone in the company -- including the CEO -- about anything that's on my mind, and no question is off limits (for ex, everyone knows how much cash is in the bank and the founders regularly report on our fundraising efforts and revenue growth metrics). I've worked in a big company and small startups, and Contactually is the best hands-down.

Cons

The company is growing fast and we've had our share of issues. We try so many new things that it often feels like there's always something broken or a process that's not quite right, and it can be frustrating. But I think that's normal.

Contactually Response

10y

Thanks for your comment, and appreciate the kind words about me! Yes, as we've scaled we have had our fair share of issues. Part of the reason why we're bringing on more senior advisors, investors, etc is that they bring with them enough experience and scar tissue that we can predict what's coming down the pike.

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Contactually

Excellent human beings - SMB Account Executive Contactually Employee Review

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