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      ContactUS Communications

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      ContactUS Communications reviews

      Just drive past this Place - Customer Service Agent ContactUS Communications Employee Review

      1.0
      May 17, 2019
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no Pros working for this company

      Cons

      They hire a bunch of people when one of their clients have sales then when the sale is over they fire everyone. They claim you are not allowed to eat on the floor but everyone does. Agents are constantly pulling out their cell phones while working. Agents are getting high on their lunch breaks. Agents constantly talking to one another you can barely hear the customers on the phone. This place is a joke.

      Explore other reviews about ContactUS Communications

      5.0
      May 7, 2025
      Hr- representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment to work

      Cons

      None that I can think of

      avatar
      ContactUS Communications Response
      1y
      Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
      3.0
      Nov 15, 2025
      Training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

      Cons

      They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

      1
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