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      ContactUS Communications

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      ContactUS Communications reviews

      Growing company with many opportunities - Anonymous employee ContactUS Communications Employee Review

      5.0
      Apr 26, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ContactUS is a growing company, and there is a good career path for employees who are dependable. I've seen many recent promotions as the company brings on new business. ContactUS also has a pretty generous attendance bonus, a great way to earn extra money if you have perfect attendance for a pay period.

      Cons

      Like any rapidly growing company, there are growing pains, but they are no worse than what you'd find elsewhere. Sometimes processes change, and the communication about the change doesn't flow as fast and clearly as everyone would like.

      avatar
      ContactUS Communications Response
      9y
      Thanks for the feedback, this is great information! I'm so glad to hear you and hopefully other team members are seeing the career path here at ContactUS. You're right, with growth comes those pesky growing pains but we all learn from every experience and part of that experience is something as positive as promotion opportunities! Hopefully you are taking advantage of these. Every day we make improvements to our onboarding and training processes - in large part from the feedback we receive from employees so please keep the feedback coming! We greatly appreciate it!

      Explore other reviews about ContactUS Communications

      5.0
      May 7, 2025
      Hr- representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment to work

      Cons

      None that I can think of

      avatar
      ContactUS Communications Response
      1y
      Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
      3.0
      Nov 15, 2025
      Training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

      Cons

      They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

      1
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