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      ContactPoint 360

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      ContactPoint 360 reviews

      Not the worst place to work - Membership Services ContactPoint 360 Employee Review

      3.0
      Mar 7, 2025
      Membership services
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to move up. Easy job when you start, and not horrendous KPI’s. Management isn’t horrible.

      Cons

      Zero loyalty to workers, intense focus on KPIs that ultimately don’t impact employee productivity, constant turnover because no one in their right mind wants to stay, management is often inexperienced yes-men.

      Explore other reviews about ContactPoint 360

      5.0
      Mar 23, 2026
      Assistant operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

      Cons

      no cons outside of it being a young center

      2.0
      Mar 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

      Cons

      Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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