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      ContactPoint 360

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      ContactPoint 360 reviews

      Company is nice. People running the Cebu PH site is not. - Team Leader ContactPoint 360 Employee Review

      5.0
      Nov 21, 2022
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      The company itself is fun, decent and nice to work with. the problem is the people managing the Cebu ph site.

      Cons

      Challenges are the people managing the cebu PH site. especially when dealing with escalate. Oh site also offers low compensation.

      Explore other reviews about ContactPoint 360

      5.0
      Mar 23, 2026
      Assistant operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

      Cons

      no cons outside of it being a young center

      2.0
      Mar 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

      Cons

      Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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