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      ContactPoint 360

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      ContactPoint 360 reviews

      COMPANY RATING FROM EMPLOYEES/CEBU CITY - Customer Service Specialist ContactPoint 360 Employee Review

      5.0
      Nov 6, 2020
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I like the company as a whole. They care for employees' well being and everything matters to the management especially when it comes to the health and safety and security of each employee

      Cons

      ContactPoint360 is still nearly 3 months here in Cebu City, Philippines, and so far it's perfectly fine.

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      ContactPoint 360 Response
      5y
      Thank you for taking the time to write CP360 a review on Glassdoor. We are glad you have had an overall positive experience during your time with the Company as we strive to be an employer of choice for all employees, by creating an environment where our team members feel valued, treated fairly and respected.

      Explore other reviews about ContactPoint 360

      5.0
      Mar 23, 2026
      Assistant operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

      Cons

      no cons outside of it being a young center

      2.0
      Mar 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

      Cons

      Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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