Pros
- Young, intelligent staff that knows how to work hard to meet the needs of their clients. - Good PTO and benefits
Cons
- Upper management (specifically C-suite) is completely out of touch and continues to pedal a product that does not work as it is promised to. Management is solely committed to haphazard client retention versus the integrity of the product, and employee health and work/life balance. - There is not balance across teams. Some teams are well staffed, others are horribly understaffed thus the work and client balance is completely skewed across the ESG department. - For 5-6 months of the year, you are expected to work unsustainable hours (60+ including weekends) to meet the demands of clients during "reporting season". This could be avoided if the product worked as it should, the teams were more balanced, the sales team did not oversell/overpromise, and the company invested time in high quality training and company-wide standards/processes. - consistent communication between product team and ESG department barely existed, which proved detrimental to working relationships within the company, as well as with Goby clientele. - ESG Dept was understaffed and many of the crucial roles that needed to be filled for teams to be successful remained empty for months at a time while existing employees were expected to pick up slack. This included picking up slack for roles that employees were not assigned to/hired for (I.e. consultants doing the work of data analysts while still being expected to manage accounts). - The company relies heavily on a small pool of individual employees to create and implement trainings, problem solve, and build processes versus building out standards, processes and reference documentation at the upper management level. Turnover rate was incredibly high, thus panic would ensue when long term employees departed as they took institutional knowledge with them. - due to understaffing, most employees are too stressed to be able to adequately support new hires. - large variation in salary between employees assigned to the same roles.