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ConnextionPoint

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Customer Service - Customer Service Representative (CSR) ConnextionPoint Employee Review

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4.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Being able to assist clients in finding a great plan. Supportive in the entire process

Cons

Getting thru the training is on your own, but your able to inquire if you get have additional questions.

2.0
Dec 13, 2021
Recommend
CEO approval
Business outlook

Pros

Work from home position. $20 an hour for working from home.

Cons

Misleading benefits offered. No health insurance not even the temporary coverage that they promise is available. No bonus for enrollments, like they promised and also no pay for the number of state licenses you have. They promise these benefits but will ignore you or blow you off when inquiring about it. 100% MICRO MANAGMENT that are very rude and nasty. Rushed training to get you on the sales floor. This place is a true scam. Mandatory 7 days a week and double shift overtime during AEP Run! No additional license obtained as promised. This is truly a bait and switch job. Read your offer letter carefully and make sure it has details of your bonus and commissions and health insurance coverage.

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