Terrible employer. Avoid if you have any self respect. - Anonymous employee Connells Employee Review

Don't work for this company unless you want to be under appreciated, over worked, treated like muck and underpaid. I was one of the lucky ones who has got out. Hours - working through your lunch is expected. I don't mind working extra, but you can't take a lunch break here, not enough staff in the branches to cover, and it's expected that you'll work through without anything back. You have to work every other Saturday with no time off in lieu (ie, a 6 day week every other week) unless you're one of the favourites or female. You also have to work most bank holidays now, you get the time back but you have to use it at Christmas when they're shut anyway! Targets - it's a sales business so you expect targets, but at Connells they're not achievable most of the time, and even when you do well you don't get any praise, only criticism for the bits that you didn't do well on. Demotivating. Expect to book mortgage appointments, mortgage appointments and more mortgage appointments. You could smash you target for houses sold/instructed, but if you haven't hit your mortgage target you're useless. Ethics - being told to go out and massively over value houses just to get the instruction, knowing full well it won't sell until you get the customer to reduce and reduce the price. Absolutely disgusting way of treating customers. Despite what the company want the public to think, you will be forced to book buyers in for an "offer check" otherwise their offer won't be put forward. This is basically forcing customers in for a mortgage appointment. Totally illegal and Connells say it doesn't happen anymore, but it does. Your bosses tell you to ignore the group directive. You then have to convince your vendor to sell to your mortgage customer instead of the cash buyer. Not because it's better for the vendor but because it earns money for Connells. Pay - as a neg you're on below minimum wage. If you don't earn any commission they top you up to minimum wage. If you do earn commission, you only get the bit above minimum wage. For other senior positions, they pay differently, not based on skill, but based on whether you're a favourite, one of the several offspring of the area director (nobody knows because their surnames are different) or if they're really desperate at the time of recruitment. All in all, a terrible company to work for and by far the worst job I've ever had. Would never work for them again, or sell my house through them for that matter!