Stuck in the past. - Sales Account Manager Connection Employee Review

2.0
Jan 18, 2017
Recommend
CEO approval
Business outlook

Pros

Hours are good, benefits are good. Pay for sales is decent if you have no experience and are just starting out but this is not a place for those with experience. Free lunches, raffles and annual trips. Good opportunities to take on other positions within the company if sales isn't your thing.

Cons

For Sales the pay is only good for those who are new in the business or those who are in the top 10% of the company. For everyone else this place just isn't worth the money they pay. Depending on your territory your management team could be good or it could be terrible. No real "leaders" just micro-managers who are puppets of the directors. Internal systems are incredibly outdated and slow. Reps are often pulled in many different directions which take time away from doing what you are supposed to do. Sell. There is some potential here but this is a culture that doesn't do well with change. The sales floor can be very toxic with all of the negativity and this starts with management. A lot of gossip and not a lot of professionals who just want to work. Be prepared to cold call all day long. If that is not your thing, look elsewhere. They track each call and will occasionally listen in on your calls without you knowing. Good for some folks but terrible for others.

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Connection Response
9y
Thank you for your feedback.There is plenty of opportunity as you suggest to earn excellent compensation and career progression at Connection. We recognize it does take time to build a portfolio here. However there are several examples of employees who are not in the top 10% who earn pay well above the market for Inside Sales Account Managers. We do recognize the need to update our systems and while many enhancements have been made, we understand the need to continue this path. Our objective is to provide an environment where employees can thrive. That said we will look into your comments on how to improve our management effectiveness.

Explore other reviews about Connection

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work with excellent and experienced team that support each other. We have a lot of offerings and capabilities to promote and sell.

Cons

Long hours, huge focus on making and exceeding quota, very competitive industry with low margins to win large deals.

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Free lunches, ability to learn the tech industry.

Cons

Low pay, promise of high commission isn’t always realistic

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