Working from Home - Remote Customer Service Representative Conduent Employee Review

3.0
Feb 22, 2024
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working for Conduent. I like working from home, especially that commute to the office, I just stop in the kitchen for my morning coffee and step into my spare room, aka my office, to start the day. Constantly busy with customer calls, so the day fly by real fast.

Cons

No support to agents when needed. Not enough training. Hard to get a raise unless you change to different client that pays more and if you can get the position. You don't get bonus' as advised. Large turnarounds.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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