Buyer beware - Customer Service Representative Conduent Employee Review

1.0
Oct 25, 2022
Recommend
CEO approval
Business outlook

Pros

Decent pay, benefits are offered

Cons

“Go where you are celebrated not tolerated” A wise person once told me that. Conduent showed me exactly what that statement means. As a person of color you are expected to stay in your place and not expect to go too much beyond that. Nevermind if you show up to training friendly, personable, ready to learn. They do not want you there other than to be “under” them. The white trainers will not help you but turn around and give special treatment to those with white skin. This work from home set up has given people the opportunity and comfortability to show their true colors. And this company has a race issue. Accommodations were made but why should I have to be accommodated because of someone else’s racist and unprofessional behavior? I did nothing wrong. Ultimately I quit this job within 7 days because I choose not to work in a space where systemic racism is so overt and obvious it would knock your socks off.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All