Do not work here - Customer Experience Associate Conduent Employee Review

1.0
Jan 19, 2020
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here.

Cons

Horrible work conditions, horrible management, this job will literally kill you, someone actually died there because management would not let them leave to go to a doctor after telling management they didn't feel well. Management is never around and when they say they will help you they don't. Conduent policies only applies to employees not management. Management enforces policies but they do not have to follow them and don't call HR because they don't do anything either. If you have a family don't work here. Conduent cares about everything except employees and their families.

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1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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