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      Conduent

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      Lies! Lies! More Lies! The training is pointless - Applecare At Home Advisor Conduent Employee Review

      1.0
      Oct 21, 2018
      Applecare at home advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home. No commute required.

      Cons

      Dishonest hiring process. I was told one thing during the hire process and through training only to find out things were done totally different. Training is a joke! After one week we were taking calls and did not have any idea how to support the customers because we hadn’t learned the program yet.

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      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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