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      Conduent

      Engaged employer

      Conduent reviews

      They were ok - Customer Service Representative Conduent Employee Review

      1.0
      Jan 2, 2018
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They hire anyone without drug testing, they give you opportunities to advance quickly

      Cons

      They refuse to do ANYTHING with American Disabilities Act and once they finally do it takes months. I was not on the phones at all because they wouldn't comply with ADA regulations. Then I was put on leave without pay until they got it but they never did so I was forced to resign. I was without pay for 4 months. I was also sexually harassed and stalked by a coworker and when I complained about it all they did was move my seat.

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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