customer service - Anonymous employee Conduent Employee Review

1.0
Oct 6, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

potlucks that is about it

Cons

supervisors are not well trained in managing, environment is very unprofessional, co workers are very high school, rules are very unfair also i don't think some are legal, dress code is over the top for it to be a call center, and they are not very flexible if you have kids

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3.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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